Frequently Asked Questions
Everything you need to know about our device valuation algorithms, 28-day buyback repurchase options, verified forensic data sanitization, and instant cash payouts across Dubai.
Forensic Data Wipe
100% verified data sanitization on every sold gadget.
Instant Cash Payout
Cash in hand upon inspection or instant UAE bank transfer.
28-Day Buyback
Get cash today and repurchase your own device anytime.
Dubai Store Hubs
Authorized walk-in partner locations across Dubai metro.
Q10Device Eligibility & IDWhat Identity Proof Required?
What Identity Proof Required?
We need valid id proof whether its Emirates ID, Passport or Driving License.
Q12Device Eligibility & IDI Bought a Phone from The USA Or Any Other Country and Now Want to Sell It. Will You Buy It and Do You Buy Locked Phones?
I Bought a Phone from The USA Or Any Other Country and Now Want to Sell It. Will You Buy It and Do You Buy Locked Phones?
We buy gadgets which you bought outside uae but we don’t consider it in warranty even if you have a valid bill with it. This is because most gadgets bought outside uae have warranty valid in the country of origin and not in uae. Also, we don’t buy locked phone or cdma phones.
Q14Device Eligibility & IDWhy Isn’t My Device Listed?
Why Isn’t My Device Listed?
Some devices don’t sell anymore. This is either because they’re not relevant anymore or they’re too old (such as flip and qwerty phones). Although we love the moto flip, its irrelevance makes us unable to buy it.
Q20Device Eligibility & IDWhat devices do you accept?
What devices do you accept?
We accept a wide range of electronics, including smartphones, tablets, laptops, and smartwatches. Devices must be in working condition unless otherwise agreed.
Still have questions about your device?
Our Dubai-based recommerce specialists are available to provide instant appraisal assistance, verify unlisted models, or coordinate customized corporate pickups.